An Overview of our Non-Clinical Roles

Medical Secretaries provide administrative support to medical staff. On a day to day basis, your role as a Medical Secretary will involve handling correspondence with patients, answering all phone calls and arranging appointments. As well as providing personal assistant support by writing letters and taking medical notes, ensuring medical samples are correctly labelled and filing and typing up reports.

A medical PA (personal assistant) provides administrative and organisational support to a senior role, such as a medical director, CEO or consultant. The medical PA will perform tasks like answering the phone, setting up meetings, organising the diary, talking to patients, or organising travel activities and expenses.

Hospital Security Guards are there to ensure that all patients, visitors and employees can go about their business safely. As a Hospital Security Guard, you’ll be tasked with ensuring everyone on-premises has a valid reason and appropriate passes, monitoring CCTV, diffusing difficult situations and dealing with day to day security issues.

Medical Receptionists are at the frontline of any medical facility, featured as the primary representative. As a Medical Receptionist you’ll handle a range of tasks from greeting visitors, managing appointments and directing patients both in practice and on the phone. At times you may be required to perform clerical work, providing key information to medical staff.

A booking coordinator will speak to patients directly, or deal with referrals on the patient’s behalf, and book that patient into an appointment. This job involves a lot of problem solving, especially as it may require juggling multiple diaries and prioritising patients according to their level of urgency. Basic admin like typing and keeping spreadsheets is also required.

Hospital Receptionists are the face of their hospital. Within this role, you’ll be the primary contact for the majority of people as they visit the hospital. Your duties will involve directing people to the right department or location, managing a wide range of appointments and dealing with phone calls on a number of matters.

Hospital Porters are often considered the heartbeat of the hospital. Conducting duties such as moving around patients, equipment and samples as well as delivering food and removing waste. Within this role you will directly contribute towards the smooth and efficient running of a hospital, allowing other members of employ to handle their responsibilities.

Within Healthcare, HR Assistants form a key function, recruiting, hiring and training both new and existing employees. As healthcare can be an incredibly stressful role, HR within healthcare has the crucial task of improving and supporting employee welfare. Within this role you will also manage payroll, maintain employee records and ensure all HR responsibilities are managed.

Within Healthcare, HR Managers perform a crucial role in overseeing all HR practices, processes and strategies. Within this role, you will oversee the recruitment process, implement training programs and ensure that all employees follow best practices and company policies.